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Privacy Policy

 

Last Updated: Tuesday, February 4, 2014

Hoag Blood Donor Services operated by San Diego Blood Bank is very much aware of how important it is to safeguard your privacy and insure the proper handling of your personal information. Almost all Hoag Blood Donor Services operated by San Diego Blood Bank web web pages can be accessed without giving us any information about yourself. Sometimes though we do require information to provide services that you request, and this privacy statement explains how data is collected and used in those situations. This privacy statement only applies to web sites owned by and/or operated on behalf of Hoag Blood Donor Services operated by San Diego Blood Bank. It does not apply to other online sites, offline sites, sponsors, advertisers, products or services that may appear via links, articles, images and by other means on any Hoag Blood Donor Services operated by San Diego Blood Bank web site.

How We Collect Your Personal Information

We sometimes require your personal information so that we can identify you or contact you if necessary. Typically this is only required when you are using one of our online services such as when you make an online appointment. When making online appointments we require your contact information so that we may contact you in case we need to change your appointment. Other information we collect as part of the blood donation process (e.g. not through a web site) can be used to access a personalized online account in which blood donors may view their wellness information, order promotional store items using points, schedule/cancel appointments, view donation history, update contact information, etc. Email addresses collected during the blood donation process may be used to communicate with blood donors regarding Hoag Blood Donor Services operated by San Diego Blood Bank activities.

How We Use Your Personal Information

Your personal information is used in the following ways:

  • To identify you in our records.
  • To contact you if necessary.
  • To provide services to you that require your personal information.
  • To allow you access to otherwise resitriced areas of a web site.

We track and analyze your anonymous visit data so that we can research web site usage trends to provide you with a better web surfing experience on our web sites. None of your personal information is involved in this process.

Hoag Blood Donor Services operated by San Diego Blood Bank may need to disclose your personal information if required to do so by law or in a good-faith effort to: (a) adhere to the edicts of the law or comply with legal process; (b) protect or defend the rights of Hoag Blood Donor Services operated by San Diego Blood Bank property, or (c) respond during circumstances that require immediate action to protect the personal safety of Hoag Blood Donor Services operated by San Diego Blood Bank employees, donors, or members of the public in general. Hoag Blood Donor Services operated by San Diego Blood Bank will never sell or otherwise distribute your information except as previously mentioned.

How We Control Your Personal Information

When you provide us with your personal information we will not share that information with parties outside of Hoag Blood Donor Services operated by San Diego Blood Bank without your permission other than when required to do so as outlined above. We will only use your peronal information for the reasons mentioned above.

The Hoag Blood Donor Services operated by San Diego Blood Bank does send out appointment reminder e-mails and may in addition to or in place of make appointment reminder phone calls. You cannot opt out of services such as this because it is considered to be an essential part of the service. Typically though in cases like this you would have to opt in to a service before you would be contacted. These types of events require the recipient of the contact to perform an action before they are contacted.

How To Access Your Personal Information

Hoag Blood Donor Services operated by San Diego Blood Bank provides you with a variety of methods to ensure that your information is accurate and up to date.

If you have already donated with us you can log in to your online blood donor account and update your account information there. During future visits and usage of that online account you will be given the oportunity to review and make changes to your information. During any donation process you will also be given the chance to review the information we have on record for you and update it where necessary. You may also contact us directly and request that any of your information be updated.

Some services accessed on Hoag Blood Donor Services operated by San Diego Blood Bank web sites may collect information that cannot be modified online. In cases such as this you can contact us directly to review and update information as necessary.

How We Secure Your Personal Information

Hoag Blood Donor Services operated by San Diego Blood Bank realize how important your personal information is and that is why we are committed to the security and protection of it. We accomplish this by using a wide range of security technologies to protect your information from unauthorized access, use or disclosure. Some of the ways in which we do this are:

  • We control physical access to the computers that store this information through the use of security personnel and secure rooms.
  • We control electronic access to this information by using access control lists, access policies, as well as firewalls, intrustion detection systems, and other security related systems and devices.
  • When you personal information is transmitted over the Internet we use encryption such as the Secure Socket Layer (SSL) protocol to protect it.

How We Protect Children's Personal Information

Hoag Blood Donor Services operated by San Diego Blood Bank web sites are intended for use by the general public and do not knowingly collect any personal information from children.

How We Use Cookies

When you visit a Hoag Blood Donor Services operated by San Diego Blood Bank web site we normally do not use cookies unless it is neccessary to do so in order that we may provide a service to you. Some of our services such as the online appointment process use cookies for security reasons so that we may verify who you are. For security reasons we never store your personal information in cookies.

Web beacons, also known as clear gif technology, or action tags, may be used for web site usage and stastical analysis purposes only. This technology tells us how many visitors clicked on key elements (such as links or graphics) on Hoag Blood Donor Services operated by San Diego Blood Bank web pages. We do not use this technology to access your personally identifiable information. We do not allow other companies to use technology like this on our web sites for any reason.

You may configure your web browser not to accept cookies from Hoag Blood Donor Services operated by San Diego Blood Bank web sites and you should still be able to access almost all content. But some services may not function properly and may require the use of cookies in order for you to use them.

How We Change Our Privacy Policy

Hoag Blood Donor Services operated by San Diego Blood Bank will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement.

How We Can Be Contacted

Hoag Blood Donor Services operated by San Diego Blood Bank welcomes your comments regarding this privacy statement. Should you wish to contact us you may do so at this web page.